Shipping & Returns

Once your order is placed, we require 10–15 business days to process and dispatch it. Business days are Monday to Friday, excluding weekends and public holidays. For pieces customized to your size specifications, please allow up to 15 working days for delivery. If an item is available for pre-order from an upcoming collection, please refer to the scheduled release and delivery dates mentioned in the product details.

DOMESTIC SHIPPING

Once dispatched, domestic shipping takes 5–7 business days. If there is a production delay, we will contact you immediately. We have carefully selected shipping partners known for their prompt and reliable services. However, deliveries may occasionally be delayed. We sincerely apologize for any inconvenience and appreciate your patience.

REFUNDS & EXCHANGES

We do not offer refunds or exchanges unless the product received is damaged.